Deploy Oracle AI Agent for end users

This aricle details the steps involved in creating a Guided Journey for an AI Agent, assigning it to the properties of a Redwood page using Visual Builder Studio (VBS), and deploying it for end users.

1. Navigate to My Client Groups à Show More à Journeys Setup à Guided Journey

2. Click on Create to start a new Guided Journey

3. Create a Draft by entering the Name and Code for the Journey

4. Add tasks to the Journey

Enter the task name, set the task type to Agent, Agent type to Workflow Agent and select the desired AI Agent to deploy for end users.

5. Activate the Guided Journey

Verify the status of the newly created Guided Journey changes to Active.

 

6. Navigate to Order Management à Order Management (New) (Redwood Page)

7. Navigate to Settings & Actions à Administration à Edit page in Visual Builder Studio

8. Select the appropriate extension project.

9. Assign the newly created Guided Journey code to the “Journey Code” page property.

10. Preview the application in Visual Builder Studio, verify the appearance of the “Ask Oracle” button with the Agent Name and publish the changes.

11. Click “Ask Oracle” to open the AI Agent chatbot panel and inquire about order details by providing an order number.

12. Inquire about the order lines details for the same order number.